Offer conditions

These conditions apply to the $199 new patient exam, clean and free whitening, and to gap-free or $99 consultations.

All offers

  • These offers are for new patients of Dental Reflections only.
  • Treatment is subject to clinical suitability. If your dentist decides a treatment in the offer is not appropriate for you, they will discuss an alternative treatment plan or option.
  • Whitening is generally unsuitable for people under 18.
  • These offers cannot be used with the Child Dental Benefits Schedule (CDBS), Department of Veterans' Affairs (DVA) benefits or Queensland Health Vouchers.
  • Offers may be withdrawn at any time.

Free whitening

  • You need clean, plaque-free enamel, healthy gums without active gingivitis or periodontal disease, and a stable, intact tooth structure.
  • Whitening is not suitable if you have active dental disease, such as untreated decay, failing fillings or gum disease.
  • Whitening only acts on enamel, so it will not change the colour of crowns, veneers, bridges or composite fillings on your visible front teeth.
  • Severe tooth sensitivity must be assessed first, and whitening may be delayed or modified.
  • Elective whitening is deferred during pregnancy or breastfeeding because of limited safety data.
  • Whitening is not suitable if you have a known allergy or hypersensitivity to peroxide.

Gap-free consultations

  • You must hold a valid Australian private health insurance policy with active dental extras cover at the time of your appointment.
  • The offer depends on your remaining annual health fund limits. If you have reached your limits, standard clinic fees apply.
  • You must present your physical or digital health fund card on the day, so the claim can be processed through HICAPS. Claiming later voids the gap-free offer.

$99 consultations

  • The consultation includes an initial examination, the x-rays or photos needed for the consultation, and a treatment plan.
  • It does not include a full examination of the mouth or any dental treatment. Any further treatment is quoted separately.
  • If your dentist decides a component such as x-rays is needed, the price stays at $99. It cannot be discounted further and there are no partial refunds.
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